Place knowledge sharing at the center of your organization
whys Knowledge Manager
the most intelligent way to assemble, curate and distribute your organization’s collective knowledge
Based on Q&A Groups
Because whys is response-centric, you can link any incoming question to a new or existing response.
The more Q&A associations you make, the better your bot gets at independently answering questions.
Managed Learning Curve
Choose to have new responses screened by a bot manager before they’re sent out to a user.
Open your knowledge base to users across the chat services you choose to integrate with.
whys Knowledge Types
when typed responses don’t need to be typed at all
Automatically source responses from your documents and files or get started by typing new responses manually.
Add pictures, images and screenshots to your chat bubbles for a more visual and interactive chat experience
Media (coming soon)
Send responses with links to webpages or embed web-based content directly in your answers.
API/Queries (coming soon)
Create responses based on API calls and database queries to provide answers as charts, graphs, lists and more.
Create Collective Knowledge
Dynamic and continuously evolving collaboration
whys saves time for teams and collaborators by offering access to a growing, collaboratively curated knowledge base. Your teams benefit from faster onboarding processes, on-demand access to excerpts of text from documents and the accumulation of content from previous projects and communication.
Bring on multiple bot managers to collaborate around the knowledge management process.
Your bot manager can choose to assign unanswered questions to team members.
Access the Commons, by activating knowledge sources ranging public FAQs, websites and shared Q&A groups.
Auto-assign (coming soon)
Construct team member profiles from email, documents or social networks so whys can automatically identify the respondent to an unanswered question.
Your first bot is free
Unlimited knowledge sources and Q&A groups
Your first bot is free and unlimited for 2 bot managers. Take advantage of any and every whys integration, deploy across as many chats as you want and build out your organization’s evolving knowledge base.